Lyro

Checkout Lyro – AI-Powered Chatbot for 24/7 Customer Service

Tidio’s conversational AI bot, Lyro, is a powerful tool that utilizes Claude (Anthropic AI) to assist small and medium-sized businesses in enhancing their customer support capabilities by quickly answering up to 70% of common customer queries within 15 seconds. The bot can be easily integrated with existing customer service software, providing customers with instant access to a range of additional features including live chat, chatbots, and more. With customizable plans, businesses can improve their efficiency while reducing the need for hiring additional support staff.

• Product Category: Chat
• Product Pricing Model: Freemium

• Customer Service Representative
• Chatbot Developer
• Technical Support Specialist
• Business Development Manager
• Sales Executive

For Customer Service Representative

• Respond to customer inquiries quickly and efficiently: As a Customer Service Representative, one should use the Tidio conversational AI bot, Lyro, to answer common customer questions in less than 15 seconds, allowing to focus on more complex issues that require human intervention. This would help provide faster and better service to customers while reducing workload and improving overall customer satisfaction.
• Streamline customer support operations: With Tidio’s AI capabilities, I can easily integrate Lyro into our existing customer service software, making it easier for to manage customer inquiries and improve the efficiency of our support team.
• Provide 24/7 availability: The ability to provide customers with instant responses to their inquiries at any time, even outside of business hours, would help us offer better customer service and improve our reputation.
• Offer customized pricing plans for businesses of all sizes: Tidio’s pricing options cater to the needs of small anddium-sized businesses, making it accessible to a wider range of customers.
• Enhance customer experience: Lyro can handle multiple inquiries simultaneously, providing quick and accurate responses to customers, improving their overall experience with our company.

For Chatbot Developer

• Customer Service Automation: As a Chatbot Developer, one should use Tidio’s Lyro to automate customer service inquiries by integrating it with our existing customer service software to provide quick and efficient responses to common customer queries, reducing the workload on human agents and improving overall customer satisfaction.
• Cost Savings: By using Tidio’s Lyro, businesses can save on hiring additional support staff and reduce costs associated with maintaining a 24/7 customer service team.
• Time Management: With Lyro’s ability to answer up to 70% of common customer questions in less than 15 seconds, it allows to allocate resources more effectively and focus on critical tasks that require human intervention.
• Improved Customer Experience: Lyro can provide instant responses to customers, reducing wait times and improving the overall customer experience.
• Scalability: Tidio’s Lyro can be easily added as an extension to existing customer service software, making it easy for businesses to scale their support capacity without additional infrastructure or development costs.

For Technical Support Specialist

• Respond to customer inquiries quickly and efficiently: As a Technical Support Specialist, one should use Tidio’s conversational AI bot, Lyro, to answer up to 70% of common customer questions in less than 15 seconds, allowing customers to receive the information they need 24/7. This would save time for bothself and the business, as well as improve customer satisfaction by providing fast and accurate responses to their inquiries.
• Provide personalized support: With Tidio’s conversational AI bot, I can offer customers a more personalized experience by using their existing customer service software and accessing their data to provide tailored solutions to their specific needs.
• Offer better pricing options with custom Lyro plans for businesses looking to scale their support capacity without hiring additional staff.
• Integrate Tidio’s AI features such as live chat, chatbots, and more into our existing customer service software for a seamless experience.
• Improve customer engagement: By integrating Tidio’s AI capabilities, I can provide customers with quick and efficient support through multiple channels, including email, phone, and socialdia.

For Business Development Manager

• Improve customer satisfaction by providing quick response times and reducing wait times for common inquiries through the use of Lyro’s conversational AI bot.
• Streamline support operations by automating repetitive tasks with Lyro’s chatbot feature.
• Increase revenue by offering customizable pricing plans to businesses.
• Enhance customer engagement with personalized communication and better support through the helpdesk feature.
• Improve operational efficiency by reducing the workload of support agents with Lyro’s AI capabilities.