eesel.ai

Checkout eesel.ai – “Google Docs, Confluence, and Other Apps Integration with ChatGPT”

ChatGPT is an AI-powered tool designed to facilitate communication between businesses and their knowledge sources by providing instant answers to any inquiries through its integration with various applications and secure, private platform options such as Slack or website widgets. It offers a range of plans that include unlimited conversations, indexed pages, GPT-4 capabilities, automated reporting, and customization features.

• Product Category: Chat
• Product Pricing Model: Freemium

• Customer Support Specialist
• Knowledge Management Specialist
• Information Architect
• Data Analyst
• Content Creator

For Customer Support Specialist

• Resolve customer queries quickly and efficiently by providing instant answers to their questions using the ChatGPT tool’s knowledge base.
• Provide personalized recommendations based on user preferences and behavior.
• Improve customer satisfaction by providing quick and accurate responses to their queries.
• Enhance customer experience with a customizable widget on your website.
• Analyze customer interactions and provide insights for better decision making.

For Knowledge Management Specialist

• Knowledge Management Specialist: One real life use case for this tool would be to create a centralized knowledge base for the company’s employees to easily access information and resources. This can include policies, procedures, training materials, product documentation, customer support, and other important documents that are frequently accessed by different teams.
• Knowledge Management Specialist: Another use case could be to provide instant answers to customer queries through a chatbot that is integrated with the company’s website or Slack channel.
• Knowledge Management Specialist: The tool can also be used for onboarding new employees, providing them with all necessary information and resources in a secure and private manner.
• Knowledge Management Specialist: It can be used to automate reporting and tracking of employee performancetrics.
• Knowledge Management Specialist: The tool can be customized to fit the company’s specific needs and integrated with other apps for seamless workflow management.

For Information Architect

• Analyzing customer queries: As an Information Architect, one should use ChatGPT to analyze customer queries by using the website widget feature to understand their needs and provide relevant information quickly and efficiently. This will help to improve customer satisfaction and reduce response time.
• Integrating with other tools: one should integrate ChatGPT with existing company tools such as CRM, ERP, and HR systems to streamline processes and enhance data analysis.
• Personalizing user experience: one should use ChatGPT to personalize the user experience by customizing responses based on their preferences and behavior.
• Improving customer support: one should use ChatGPT’s automated reporting feature to track and analyze customer interactions, identify pain points, and improve customer service.
• Enhancing knowledge management: one should use ChatGPT to organize and store all company knowledge in a centralized location for easy access by employees.

For Data Analyst

• Analyzing customer queries: As a data analyst, one should use ChatGPT to quickly and accurately answer customer queries in real-time using its secure and private platform, which can be integrated with Slack or used as a website widget. This tool’s ability to crawl websites and provide customized reports would enable to efficiently gather information and provide quick solutions to customers’ problems, improving their satisfaction and reducing the response time.
• Conducting market research: ChatGPT can help gather data from various sources and analyze it using its GPT-4 capabilities to make informed decisions company’s growth strategies.
• Improving customer service: ChatGPT’s ability to handle multiple conversations simultaneously would allow to provide prompt responses to customers, improving their experience and reducing the workload on support teams.
• Streamlining operations: ChatGPT can be used to automate repetitive tasks such as data entry and reporting, freeing up time for more important tasks.
• Enhancing product development: ChatGPT’s ability to provide customized responses based on user inputs would enable to gather valuable insights for product improvements and enhance the customer experience.